Product/Feature Releases

WareIQ | Up to Speed | Latest Product Updates & News | Newsletter Issue #3

We are back with a new set of updates for you! Our brilliant engineering and product teams are working continuously towards enhancing our platform to meet all the needs of eCommerce brands - D2C and marketplace sellers, both! New Releases & Updates Updated Webapp Analytics Tab A new, more intuitive look! The revamped analytics tab now possesses graphical enhancements in the form of charts, graphs, and highlights, for the shipping and inventory sections, making analyzing data intuitive and easy. Launching price offload feature for our same-day delivery service https://www.youtube.com/watch?v=fK-A1uIkkvo&t=9s Now with WareIQ RUSH app, you can choose to offload the cost of service utilization directly onto the customers, fully or partially. Interested? Register here to get early access. Unified multi-brand portfolio view One dashboard for all insights across multiple brands Our merchant application has been modified to access data of multiple brands into a single dashboard. This will help in improving the accessibility & visibility of critical data. House of Brands and Multi-brand Portfolio companies can utilize this for easy monitoring & reporting purposes. Daily automated reports for real-time issue-resolution Get automated reports encapsulating failed orders in the last 24 hours every day. The mail will include the reason for failure and failed order count. Address such issues & resolve escalations in real-time now. Supercharge Supply Chain with WareIQ Smart Fulfillment Platform Features WareIQ Shipping Badges App https://www.youtube.com/watch?v=mqMEvqG-UVE Boost online conversions by displaying fast delivery timelines Display pin code-based delivery timelines on your product page to enhance the buyer's trust in your brand and improve your online conversion rate. Furthermore, our shipping badges app also captures pin code level demand data. Leverage this to sharpen your business growth plans. Watch the video here to know more. WareIQ Network Planner: Optimize your fulfillment network for faster & cheaper shipping Leverage our Network Planner to figure out which warehouse combination provides you with the fastest deliveries at the cheapest shipping cost. Moreover, our advanced algorithms provide you with automated recommendations regarding fulfillment network optimization. Use these insights to modify your fulfillment network & boost your logistics performance across critical KPIs. WareIQ Up to Speed Up to Speed is WareIQ’s monthly product newsletter, encompassing all product releases, updates and feature launches. Subscribe to the newsletter to get stay ‘up to speed’ with the latest happenings and offerings from WareIQ. You can also subscribe to the same on our LinkedIn handle: WareIQ Up to Speed

August 30, 2022

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WareIQ | Up to Speed | Latest Product Updates & News | Newsletter Issue #2

We are back with another issue of Up to Speed. Catch all the latest product updates and feature releases here! New Releases & Latest Updates WareIQ Shipping Badges now available on Shopify App Store Now you can install WareIQ Shipping badges directly from the Shopify Appstore in just a few clicks! WareIQ provides a variety of shipping badges available to display fast shipping timelines and boost online conversions. Actionable business insights at your fingertips Deeper, more direct analytical insights are now readily available for inventory planning, network design & shipping operations. Get quick updates on critical metrics such as RTO, state-wise shipping, Out-of-stock/Under-stock inventory, SKU segmentation, warehouse placement, etc. Get quick RTO details to fasten inventory refurbishment Get the exact details behind your RTO orders and make inventory refurbishment hassle-free and quick. Avoid missing out on any incoming orders with this newest update. New Blue Dart & Shadowfax reverse-leg integrations Increase the footprint by servicing a larger set of pin codes for reverse pickups with our new Blue Dart and Shadowfax reverse-leg logistics, now integrated with our shipping engine. WareIQ Merchant Platform Features to Optimize Performance Know what your customers think about your brand with WareIQ Customer Feedback App With our Customer Feedback app, brands can analyze their brand image, monitor feedback & respond to escalations in real-time, and get access to a 360-degree customer dashboard. Visit WareIQ App Store to know more Leverage our shipping labels to boost brand awareness & recognition With our shipping labels, put your brand into the spotlight, and improve your brand awareness and recognition levels. WareIQ Up to Speed Up to Speed is WareIQ’s monthly product newsletter, encompassing all product releases, updates and feature launches. Subscribe to the newsletter to get stay ‘up to speed’ with the latest happenings and offerings from WareIQ. You can also subscribe to the same on our LinkedIn handle: WareIQ Up to Speed

July 28, 2022

WareIQ | Up to Speed | Latest Product Updates & News | Newsletter Issue #1

Our team at WareIQ is always in the pursuit of improving our products & services for enabling our community of brands, platforms & sellers to: Enable same/next day deliveries & accelerate online salesSell more through less - deep insights on inventory planningSeamlessly manage returns with the help of a customer-centric support team In this newsletter, we have compiled key updates & prominent functionalities which will allow you to take your business to the next level. Keep reading below to know more! Highlights Use RTO Shield beyond Shopify & get 100% RTO protection Now available on Woocommerce, Magento, etc. along with Shopify! Leveraging our AI-enabled RTO prediction system to identify & flag high-risk customers & thus reduce RTO. Activate Same Day Delivery with 1 click Now available on the app store! Accelerate online sales & enhance customer delight by providing lightning-fast deliveries to your customers through WareIQ Rush. Furthermore, display the 'Same Day Delivery' badge for eligible pin codes & boost conversions. AI-enabled shipping recommendation engine A new way to select your shipping partner! No need to set up a complex list of context specific-rules for shipping partner selection. Let our AI recommendation system take care of automatically choosing the best courier partner for your business context. A hassle-free centralized OMS & WMS experience Save time & effort by using one interface for all the OMS & WMS needs. No need to switch between your OMS & WMS - right from transferring inventory to other warehouses to uploading product details, use WareIQ Merchant Application for everything! Generate Automated Reports using WareIQ Merchant Platform Get daily reports - NDR, Ageing, Unprocessed, COD remittance and many others - directly on your mail & monitor your operations closely. Enhance data security with Users & Roles feature Define the scope of data visibility and accessibility for various personas in your organization and enhance data security for your operations. WareIQ Up to Speed Up to Speed is WareIQ's monthly product newsletter, encompassing all product releases, updates and feature launches. Subscribe to the newsletter to get stay 'up to speed' with the latest happenings and offerings from WareIQ. You can also subscribe to the same on our LinkedIn handle: WareIQ Up to Speed

June 23, 2022

New Product Launch: WareIQ Interact

Did you know about 70% of consumers say they now only engage with messages from brands that are personalized and tailored to their interests? It is quite apparent that personalization continues to dominate the modern customer experience. It helps you in building a brand that your customers can trust, leading to higher levels of: Customer SatisfactionAverage Order SizeFulfillment rate WareIQ Interact App enables you to provide a powerful, personalized & automated communication experience to your customers across the most widely used channels - WhatsApp, Email & SMS. Capabilities Share consistent personalized & interactive communications with your customers and drive brand loyalty & retention Engage Engage customers across channels like Whatsapp, SMS & Email and create opportunities to cross-sell & up-sell Automate Share a variety of automated updates regarding order status, NDR etc. & alleviate customers' shipping concerns Track Track communications you send out through a central notifications dashboard Benefits WareIQ Interact enables eCommerce brands to improve customer engagement and enhance the brand experience they get by unlocking the following key benefits: Send timely order updatesCommunicate with customers about the delivery scheduleUpdate customers about their orders regularlyCreate brand awareness and drive cross-sell opportunitiesSend order updates to your customers on the particular events that you wishGet your business and operations-related notifications

April 12, 2022

New Product Launch: WareIQ RTO Shield

More than 35% of online orders risk being returned back to origin (RTO). These RTO orders can lead to heavy losses and slow down business growth. With WareIQ's RTO shield, you can say goodbye to RTO losses. With our AI-powered RTO solution, you can intelligently identify potential RTO and adopt measures to minimize its impact. Capabilities Predictive technology to flag high-risk customers With WareIQ RTO Shield, online sellers can: Assess RTO risk for each order basis holistic customer profile developed using rich data on visitor’s activities across telecom, banks, hyperlocal, OTT etc. usageAutomatically disable COD for high-risk, untrustworthy, and/or blacklisted customersAdditionally, set rules using parameters like pincodes, order value etc. to determine when to provide the COD option and when to disable it Benefits With RTO Shield, online sellers can easily screen out high-risk orders and get the following benefits: Improve inventory turnover and thus generate higher salesSave on reverse logistics cost and drive down order processing costReduce time, and thus the opportunity cost, lost in quality checks & repackaging of returned orders

April 12, 2022

New Product Launch: WareIQ Shipping Badges

All customers while purchasing online focus on how soon the product can be delivered and how trustworthy is the seller. Optimising these parameters can boost your top-line performance significantly and help you to: Win customer’s trust and loyaltyImprove conversion rate during checkout But how do you improve this? One of the easiest ways to do this is by displaying fast shipping timelines on your online store. Introducing WareIQ Shipping Badges https://youtu.be/mqMEvqG-UVE WareIQ Shipping Badges allow you to display fast shipping timelines on your online store and win customer trust, leading to higher conversions and lower cart abandonment rates. Capabilities Display Delivery Time & Drive Sales Display same day/next day/standard delivery badges & lower cart abandonment & boost conversion rates. Enable Customers to Check Pin Code Serviceability Our Shipping Badges allow customers to check the pin codes that are serviceable and intelligently display the fastest available shipping timeline as per the delivery zone and the time of the day customers are checking pin codes at. Benefits WareIQ Shipping Badges allows online sellers to: Display transparent shipping timelines to reassure customers and enhance their trust in the brandBoost add-to-cart conversions and lower cart abandonment rateEnable real-time pin code serviceability and deliver an Amazon-like premium pre-purchase experience to delight customers Wish to know more? Visit: WareIQ Shipping Badges Now available on Shopify App Store: Install

April 12, 2022

New Feature Launch: WareIQ Branded Tracking & Customer Feedback

For brands, engaging customers online after a purchase has been made has a host of benefits, such as: Higher repeat salesElevated customer satisfaction & loyaltyKnowing customers preferences in depth WareIQ's Branded Tracking app allows you to achieve these for your brand easily & build a premium post-ship experience in a seamless fashion. Capabilities Add Promotional Banners on the Order Tracking Page With WareIQ Branded Tracking, add promotional banners on the order tracking page to redirect customers to your store for re-engagement and increase repeat purchases. Customize Order Tracking Page to Include Brand Elements Boost brand awareness by adding brand elements such as your logo to the tracking page and customize its URL to reflect your brand name. Moreover, you can add links to various landing pages of your online store to the tracking page, enabling easy redirection of users to your store. Enable Customers to Easily Track Order Status Share full shipping journey and real-time order updates with customers through the tracking page. Seek Feedback Easily to Improve Customer Experience With the Customer Feedback feature, you can easily gather feedback from customers on their brand experience. Analyze customer feedback trends over time and geographically to inform your future strategies and build brand trust and loyalty further. Benefits Redirect customers to your online store and increase repeat purchasesBoost your brand awareness and build your brand presence furtherAlleviate customer concerns regarding shipping by allowing them to easily track the status of their ordersGather customer feedback easily and leverage insights to augment the brand experience in line with customer expectations Interested in exploring more about WareIQ Branded Tracking and Customer Feedback Feature? Read our in-depth blog or visit: WareIQ Branded Tracking Page

April 12, 2022

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